Shipping Policy

Delivery Overview

We work to prepare orders promptly and provide customers with clear information about available delivery options.

Actual delivery times may vary based on destination, shipping method, product availability, and carrier performance.

Processing Orders

Orders are generally processed within 1–3 business days after successful payment confirmation.

Processing may take longer during:

Major promotions
Seasonal shopping periods
Public holidays
Inventory changes
Unexpected increases in order volume

The processing period is separate from the transportation time.

Available Shipping Methods

Available shipping options depend on the destination and the products included in the order.

The available methods and applicable shipping charges will be presented during checkout.

Delivery Estimates

Delivery estimates are provided to help customers understand the expected shipping timeframe.

They are not guaranteed unless the selected service specifically provides a guaranteed delivery commitment.

Once an order leaves our fulfillment process, delivery timing is primarily dependent on the shipping carrier and destination.

Shipping Costs

Shipping charges may vary according to factors such as:

Delivery destination
Package weight or dimensions
Shipping method
Number of items
Promotional offers

Any applicable shipping fee should be displayed during checkout.

Order Tracking

If tracking is available, tracking information will generally be provided after the order has been dispatched.

Tracking information may not appear immediately after shipment confirmation. Carrier systems may require additional time to register the package.

Delayed Deliveries

Although we work to process orders promptly, delivery delays can occur.

Possible causes include severe weather, carrier disruptions, customs inspections, transportation issues, holidays, incorrect delivery information, or other circumstances outside our reasonable control.

International Deliveries

International orders may be subject to customs procedures and import-related charges.

Depending on the destination, customers may be responsible for applicable duties, taxes, customs fees, or brokerage charges.

Customers are encouraged to review the import requirements applicable to their destination.

Delivery Address

Please carefully verify your delivery information before completing your purchase.

If an address needs to be corrected, contact customer support immediately.

We cannot guarantee changes after an order has entered processing or been transferred to a shipping carrier.

Packages Marked as Delivered

If tracking indicates that a package has been delivered but you cannot locate it, please check common delivery locations and contact the carrier where appropriate.

If the package remains missing, contact customer support with your order and tracking information so the situation can be reviewed.